1. Information We Collect

When you submit a request for an estimate through our website, we collect the following information: your name, email address, phone number, city, and details about your flooring project (space type, square footage, and floor condition). We collect this information solely to provide you with an estimate and to follow up regarding your project.

2. How We Use Your Information

We use the information you provide to:

Calculate and deliver your instant project estimate.
Contact you via phone, email, or SMS to discuss your project and schedule a consultation.
Send transactional messages related to your inquiry (appointment reminders, follow-ups).
Send promotional or marketing messages, only if you have explicitly opted in.

3. SMS Messaging

By providing your phone number and consenting to receive SMS messages, you agree to receive text messages from Duke's Epoxy. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at (801) 395-8151.

SMS consent is not shared with third parties (except SMS delivery providers).

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as SMS delivery platforms), provided those parties agree to keep your information confidential.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small text files stored on your device. We use the following types of cookies:

Essential cookies: Required for the website to function properly (e.g., form submissions, navigation).
Analytics cookies: Help us understand how visitors interact with our website so we can improve the user experience. We may use tools such as Google Analytics for this purpose.

You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality. We do not use cookies to collect personally identifiable information without your consent.

7. Your Rights

You have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal data, subject to applicable legal requirements.
Opt out of SMS communications at any time by replying STOP to any message.
Unsubscribe from marketing emails by clicking the unsubscribe link or contacting us directly.

To exercise any of these rights, contact us at the information below.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

Duke's Epoxy & Floor Coatings
Pleasant Grove, Utah
Phone: (801) 395-8151
Email: [email protected]